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At Excess Luggage Ltd we take data protection very seriously. We want you to trust us to respect your privacy and keep your personal information safe. Legislation aimed at giving you more control over this is called the GENERAL DATA PROTECTION REGULATION ( GDPR ). 

The Data Protection Regulation allows you to have more control over what happens to your information. For example, without your permission, we cannot send you information regarding news or offers but we will inform you about related information pertaining to one of your shipments or quotations We will no longer send mailing shots of promotional rates or services unless we have your permission to do so. 

Our Privacy Policy takes effect on 25 May 2018, it describes what information we protect and how long, how we use it and how it is kept safe. 

For details of our GDPR Policy please do not hesitate to contact us. Rest assured, your personal data is safe with Excess Luggage LTD. We may update this at any time, please ensure you check here regularly for updates.

Excess Luggage LTD.  may collect personal information as per the below

Data Processing

Data may be collected for Accounting, this may include names, addresses, contact information, payment information etc.

 This data is used to furfill our legal obligations of the company directors. This data will be held until the company determines that they data is no longer required and then securely destroyed during annual audits.

Data may be collected for the purposes of fulfilling contracts and recording a history of quotes, jobs and communications. This data will be held as long as the company deems necessary for business purposes.

We may collect information about how you use our website, including page visits, dates and times, unique IP addresses and actions you may have performed on the website. We hold this data for up to 26 months from your last visit to the site and delete it after this time. Data may be provided to third parties to provide analytical services on this data.

Data Sharing

Excess Luggage Limited will on occasion need to share data to comply with legal obligations or provide you with services.

We may share your data with:

•Accountancy Firms
•HR Management
•Service Providers
•HM Revenue & Customs
•Hardware / Software Suppliers
•Support Partners

If and when these change, we will update you here.

GDPR Rights

The European Union GDPR provides you the following rights:

•the right to be informed
•the right of access
•the right to rectification
•the right to erasure
•the right to restrict processing
•the right to data portability
•the right to object
•the right not to be subject to automated decision making including profiling

If you would like to exercise your rights under these regulation, please write to the Data protection Officer via the methods below.

Contacting the Data Protection Officer

In order to exercise your rights under GDPR please contact the Data protection officer below and ensure you mention that you are wishing to exercise your rights under the GDPR regulations, failure to mention GDPR may result in your request not being treated as a GDPR request.

Data Protection Contact:

Mr L Kharod, Director. Excess Luggage Ltd. The Gatehouse, 453 Cranbrook Road, Ilford, Essex IG2 6EW



You may escalate your case if your unhappy with the response from the data protection officer by contacting the Information Commissioners Office.
 Please see their website for further information:

Data Breaches

If Excess luggage Ltd experiences a data breach, will will attempt to contact relevant parties via the last known contact information for threat party. Please ensure that your information is kept up to date.

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